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OUR SERVICES

High Energy Impact Event (HEIE)

Headstart / Goal Setting of the Year; Mid Year Review; Final Dash / Sprint

#For Team & Companies

Platform Speaking

90-minutes Online or Face-to-Face Sharing on Specific Topics and Agenda

#For Corporate & Companies

BSC Underperformer Programmes

Specific Programmes which address the main concern of Balanced Scorecard underperformer

#For Insurance Companies & Financial Institution where BSC applies

Public Workshops

M1.0 Online Workshop
(Enhanced Version)
M2.0 The MDRT Builder
Online Workshop

#For Insurance Advisors (Public)

Group Coaching Programme

ETCT 2023 Group Coaching Project is a 12-months ongoing Coaching Services to drive Habitual Change & Strategy Execution

#For Insurance Leaders & Advisors

Corporate Team Building

Offsite , Outdoor & Overnight events and sessions for Enhancement of Team Cohesiveness

#For Corporate & Companies

Executive 1-to-1 Coaching

Hourly 1-to-1 Professional Coaching for Performance & Transformation
*Based on ICF Framework

#For Leaders & High Management Personnel

HRDF Claimable Programmes

Communication, Resiliency, Emotional Itelligence, Stress Management Programmes which are HRD Corp claimable

#For SMEs

High Energy Impact Event (HEIE)

At ETCT Consulting, our High Energy Impact Events (HEIE) are designed to energize, inspire, and drive organizations toward achieving their highest potential. These events are pivotal moments for teams and agencies, providing structured opportunities to plan, strategize, reflect, and draft forward-looking action plans. Having successfully conducted over 100 HEIE programs, we bring a wealth of experience and expertise to every event we organize.

Key Components of HEIE

Core Themes of HEIE

Planning: Strategic Development; Resource Allocation; Timeline Creation

Strategizing: Competitive Analysis; Risk Management; Innovation Solutions

Reflection: Performance Analysis; Feedback Mechanism; Celebrating Success

Drafting Action Plans: Forward Planning, Responsibility Assignment; Milestone Setting

Why Choose ETCT Consulting for HEIE?

Proven Track Record: With over 100 successful HEIE programs, we have a deep understanding of what it takes to create impactful events.

Expert Facilitation: Our experienced facilitators ensure that each event is engaging, insightful, and productive.

Customized Approach: We tailor each event to meet the specific needs and goals of your organization.

Comprehensive Support: From initial planning to post-event follow-up, we provide full support to ensure your event’s success.

Join the many organizations that have transformed their teams and achieved outstanding results with ETCT Consulting’s High Energy Impact Events. Let’s energize your team and set the stage for unparalleled success!

Target Audience:
Agencies, Teams, and Companies

Languages Offered:
English, Mandarin & Bahasa Melayu

Agency Headstart Event with MP Cluster at Southkey, JB

Mid Year Review Event with SIB Southern Cluster at Amverton Heritage Resort, Ayer Keroh Melaka

Final Sprint Event with KCY Advisory at Skytrex, Air Keroh Melaka.

Platform Speaking

At ETCT Consulting, our platform speaking services, led by our esteemed Speaker and Coach Mr. Eric Tsu, offer insightful sharing of experiences, opinions, guidance, and new perspectives on a wide array of topics. Whether your organization needs general motivational talks or specific insights into finance and insurance, Mr. Tsu’s sessions are designed to enlighten and inspire.

Key Features of Our Platform Speaking Services

Insightful Sharing:
- Expertise and Experience: Mr. Eric Tsu brings a wealth of knowledge and practical experience to each speaking engagement. His ability to draw from real-world scenarios makes his presentations not only informative but also highly relatable.
- Guidance and Perspectives: Each session is designed to provide actionable guidance and fresh perspectives, helping participants see challenges and opportunities in new ways.

Broad Range of Topics:
- General Topics: Covering a variety of themes such as leadership, personal development, team dynamics, and innovation, these talks are designed to resonate with a broad audience.
- Specific Topics: For more specialized audiences, Mr. Tsu offers deep dives into specific areas like finance, insurance, strategic planning, risk management, and market trends.
- Customized Content: The topics can be tailored to meet the specific needs and interests of your organization, ensuring that the content is relevant and impactful.

Format and Duration:
- 90-Minute Sessions: Our standard format is a 90-minute session, which is ideal for both online and face-to-face engagements. This duration allows for comprehensive coverage of the topic while keeping the audience engaged.
- Interactive Elements: Each session includes interactive elements such as Q&A, discussions, and real-time problem-solving to enhance engagement and ensure participants can apply what they’ve learned.

Topics Covered

Why Choose ETCT Consulting?

Proven Expertise: With years of experience in training, coaching, and public speaking, Mr. Eric Tsu is a trusted authority in his field.

Customized Approach: We tailor our speaking engagements to match the specific needs of your organization, ensuring maximum relevance and impact.

Comprehensive Support: From initial consultation to post-session feedback, we provide full support to ensure the success of your event.

Engage with ETCT Consulting’s platform speaking services and let Mr. Eric Tsu bring insightful, impactful, and transformative experiences to your team. Contact us today to schedule a session and elevate your organization to new heights!

Target Audience:
Agencies, Teams, and Companies

Languages Offered:
English, Mandarin & Bahasa Melayu

Coach Eric’s appearance in Year 2021

Coach Eric’s appearance in Year 2023

Coach Eric’s appearance in Year 2022

BSC Underperformer Programs

At ETCT Consulting, our Balanced Scorecard (BSC) Underperformer Programs are particularly designed to address the specific challenges faced by insurance companies, banks, and other financial institutions. These programs aim to enhance the performance of agents, distributors, and salespeople who carry Insurance Selling KPIs where the BSC framework is applied according to Bank Negara Malaysia (BNM) requirements.

Key Features of Our BSC Underperformer Programs

Custom-Made Training Programs:
- Tailored Content: We design custom training programs that directly address the key concerns identified through the BSC metrics. This ensures that the training is relevant and impactful.
- Skill Development: Focused on enhancing specific skills such as sales techniques, customer engagement, product knowledge, and closing strategies that are critical for achieving BSC targets.
- Behavioral Training: Including modules on mindset, motivation, and resilience to help underperformers overcome psychological barriers and stay committed to their goals.

Specific Focus for Financial Sector:
- Insurance Companies: We work extensively with insurance firms to boost the performance of their agents and sales teams. Our training programs are tailored to improve the proficiency in selling insurance products, understanding client needs, and building long-term relationships.
- Banks: For banks, our programs are geared towards enhancing the sales skills of their financial advisors and product distributors, focusing on areas such as cross-selling, up-selling, and comprehensive financial planning.

Comprehensive Approach:
- Initial Assessment: Conducting a thorough assessment to identify the specific areas of underperformance and understanding the root causes.
- Targeted Training Sessions: Delivering intensive training sessions that focus on both technical skills and soft skills needed to excel in sales roles.
- Actionable Feedback: Providing detailed feedback and practical action plans that participants can implement immediately to improve their performance.

Flexible Format and Delivery:
- Flexible Formats: Offering both online and face-to-face training sessions to accommodate the diverse needs of our clients.
- Interactive Sessions: Engaging participants through interactive workshops, role-playing scenarios, and real-world case studies.
- Ongoing Support: Providing continuous support through follow-up sessions, performance monitoring, and additional coaching as needed.

Why Choose ETCT Consulting?

Expertise in the Financial Sector: With extensive experience working with insurance companies and banks, we understand the unique challenges and requirements of the financial sector.

Customized Solutions: Our custom-made training programs are designed to address the specific needs and goals of your organization.

Proven Methodologies: Utilizing proven methodologies and best practices, we ensure that our training programs deliver tangible results.

Comprehensive Support: From initial assessment to ongoing coaching, we provide full support to ensure the success of your performance improvement initiatives.

By choosing ETCT Consulting’s Balanced Scorecard (BSC) Underperformer Programs, your organization can transform underperformance into excellence. Let us help you achieve sustained performance improvements and strategic success. Contact us today to learn more about how we can support your performance management needs.

Target Audience:
For Insurance Companies & Financial Institution where BSC applies

Languages Offered:
English, Mandarin & Bahasa Melayu

BSC Underperformer Offsite Programme – Reignite Bootcamp with GELM Advisors at Ponderosa Golf & Country Club

BSC Underperformer Programme – Powerful Entering Points (PEP) with Maybank RM & PFC at 8 Regions throughout Msia

BSC Underperformer Programme – Virtual Selling Workshop (VSW) with Etiqa Life and Etiqa Family Takaful Advisor via Online Zoom

Public Insurance Workshops

At ETCT Consulting, we offer specialized Public Insurance Workshops designed to equip insurance advisors with the essential skills, strategies, and mindset needed to excel in their careers. Our workshops cater to both new and experienced advisors, providing them with the tools to enhance their business fundamentals and achieve exceptional productivity levels, such as the Million Dollar Round Table (MDRT) status.

M1.0 Online Workshop (Enhanced Version)

Focus:

Building strong business fundamentals for new insurance advisors.
Helping senior advisors reset and relearn essential insurance business fundamentals and skills.

Key Components:

Fundamental Skills Development: Client Relationship Management; Product Knowledge; Sales Techniques
Business Foundation: Understanding the Industry; Business Planning; Ethical Selling
Interactive Learning: Case Studies; Workshops and Simulations; Q&A Sessions

M2.0 The MDRT Builder Workshop

Focus:

Acting as an incubator for future MDRT members.
Helping insurance advisors and leaders elevate their personal sales and productivity to the MDRT level.

Key Components:

Strategies for Excellence: Advances Sales Strategies; Market Positioning; Client Retention
Skillset Enhancement: Networking Skills, Negotiation Skills; Time Management
Mindset Development: Growth Mindset; Resilience Training; Goal Setting and Visualization
Preparation for MDRT: MDRT Requirements; Action Plans; Peer Support and Mentoring

Why Choose ETCT Consulting?

Expert Instructors: Our workshops are led by experienced industry professionals who bring practical insights and proven strategies.

Customized Content: We tailor our workshops to meet the specific needs and goals of our participants, ensuring relevance and impact.

Interactive Learning: Our approach emphasizes hands-on learning and real-world applications to reinforce key concepts.

Proven Results: We have a track record of helping advisors significantly improve their performance and achieve industry recognition.

By participating in ETCT Consulting’s Public Insurance Workshops, insurance advisors can gain the knowledge, skills, and confidence needed to thrive in their careers and achieve remarkable success. Contact us today to learn more about how we can help you and your team reach new heights in the insurance industry.

Target Audience:
For Individual (Insurance Advisors / Practitioners / Leaders)

Languages Offered:
Mandarin

M2.0 – Batch 1 class of 2023

M1.0 – Batch 6 class of 2021

M1.0 – Batch 7 class of 2022

Public Group Coaching Programme

At ETCT Consulting, we proudly offer our signature public group coaching program, designed to drive habitual change and strategic execution over a comprehensive 12-month period. This program, first launched in 2023 with its second batch in 2024, is tailored to help participants develop lasting habits and implement effective strategies in their insurance careers.

Key Features of Public Group Coaching Programme

1. 12-Month Ongoing Coaching:

Long-Term Commitment: Our program spans an entire year, providing sustained support and guidance to ensure meaningful and lasting changes.
Consistent Engagement: Regular coaching sessions keep participants engaged and accountable, fostering continuous improvement and growth.

2. Two Distinct Classes:

Personal Sales & Productivity (PSP): Healthy Sales Habits; Sales Activities; Insurance Business Models
Recruitment & Agency Building (RAB): Recruitment Strategies; Leadership and Recruitment Mindset; Agency/ Team Management Skills

Program Structure

Initial Assessment: Personal Sales & Productivity; Recruitment & Agency Building

Monthly Coaching Sessions: Interactive Workshops; Expert-Led Sessions; Peer Learning

Regular Check-Ins: Progress Tracking; Accountability

Resource Materials: Toolkits and Templates; Reading Materials

End-of-Program Evaluation: Comprehensive Review; Future Planning

Benefits of Public Group Coaching Programme

Habitual Change: The extended duration of the program ensures participants develop and sustain positive habits that drive success.
Strategic Execution: Focused training on both personal productivity and recruitment strategies enables participants to execute their plans effectively.
Customized Learning: Tailored coaching and feedback ensure that each participant’s unique needs and challenges are addressed.
Collaborative Environment: Learning from peers and industry experts fosters a supportive and motivating community.
Long-Term Success: The skills and habits developed during the program lay a solid foundation for ongoing success in the insurance industry.

How to Enroll

Registration:
- Interested participants can register through our website or contact our support team for more information.

Orientation Session:
- An initial orientation session will be held to introduce participants to the program structure, objectives, and expectations.

Program Kick-Off:
- The program begins with an in-depth assessment and goal-setting session to tailor the coaching experience to each participant’s needs.

Join ETCT Consulting’s Public Group Coaching Programme and take the first step towards transforming your insurance career. Develop the habits, skills, and strategies needed to achieve lasting success. Contact us today to learn more and enroll in our upcoming batch!

Target Audience:
For Individual (Insurance Advisors / Practitioners / Leaders)

Languages Offered:
Mandarin

Penang Group Class of 2024

JB Group Class of 2024

KL Group Class of 2024

Corporate Team Building Program

At ETCT Consulting, our Corporate Team Building Program is designed to enhance team cohesiveness and synergy through dynamic and engaging offsite, outdoor, and overnight events. These programs are tailored to bring teams together, fostering a sense of unity and collaboration that translates into a more productive and harmonious workplace.

Key Features of Our Corporate Team Building Program

Offsite, Outdoor & Overnight Events:
- Scenic Locations: We organize team-building events in beautiful and inspiring locations away from the usual work environment. This change of scenery helps participants relax and engage more freely.
- Outdoor Activities: Engaging outdoor activities that challenge participants physically and mentally, promoting teamwork and cooperation in a fun and interactive way.
- Overnight Retreats: Multi-day retreats that allow deeper bonding and collaboration, providing ample time for team members to connect on a personal level.

Focus on Team Synergy:
- Collaborative Tasks: Activities designed to require collaboration and teamwork, ensuring that every member participates and contributes to the group’s success.
- Problem-Solving Challenges: Structured challenges that require teams to work together to find solutions, fostering critical thinking and collective problem-solving skills.
- Communication Exercises: Activities that enhance communication skills, ensuring clear and effective interaction among team members.

Building a Working Family:
- Trust-Building Exercises: Activities focused on building trust among team members, such as trust falls, group discussions, and shared experiences.
- Shared Goals: Establishing common objectives that everyone works towards, promoting a sense of shared purpose and mutual support.
- Social Interactions: Opportunities for informal interactions, such as campfires, group meals, and social games, to strengthen personal connections and camaraderie.

Benefits of Our Corporate Team Building Program

Join ETCT Consulting’s Corporate Team Building Program and transform your team into a cohesive, high-performing unit. Contact us today to learn more and schedule your next team-building event!

Target Audience:
For Corporate & Companies

Languages Offered:
English, Mandarin & Bahasa Melayu

Indoor Team Building Activity – Rhythm and Music Percussion with MFPC Council Member at Cinta Manis Resort, Karak, Pahang

Outdoor Team Building Activity – Water Rafting with members of BW Advisory at Gopeng, Perak

Outdoor Team Building Activity – Cave Hiking with members of TBL Group at Gua Kandu, Gopeng, Perak

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Executive 1-to-1 Coaching

At ETCT Consulting, our Executive 1-to-1 Coaching services offer personalized, professional coaching aimed at driving performance and transformation for executives and leaders. Our approach is grounded in the International Coaching Federation (ICF) framework and core competencies, ensuring a high standard of coaching that facilitates significant personal and professional growth.

Key Features of Our Executive 1-to-1 Coaching

Personalized Coaching Sessions: Flexible and Hourly Sessions; One-on-One Attention

Adherence to ICF Framework & Core Competencies: Setting the Foundation; Co-Creating the Relationship; Communicating Effectively; Cultivating Learning And Growth.

Performance & Transformation Focus: Performance Enhancement; Transformational Change

Program Structure

Initial Assessment: Discovery Session, Assessment Tools

Customized Coaching Plan: Goal Setting; Tailored Approach

Coaching Sessions: Regular Check-Ins; Actionable Insights; Skill Development

Feedback and Reflection: Continuous Feedback; Reflective Practices

Evaluation and Follow-Up: Progress Evaluation; Post-Coaching Support

Why Choose ETCT Consulting’s Executive 1-to-1 Coaching?

Certified Coaches: Our coaches are certified by the ICF and bring extensive experience in executive coaching and leadership development.

Proven Methodologies: Utilizing proven coaching methodologies and tools that align with the highest standards of the coaching profession.

Individualized Attention: Providing a personalized coaching experience that addresses the unique needs and goals of each executive.

Confidential and Professional: Maintaining strict confidentiality and professionalism to create a safe and supportive coaching environment.

Transformational Impact: Focusing on both performance enhancement and transformational change to deliver comprehensive growth and development.

Elevate your leadership and transform your professional journey with ETCT Consulting’s Executive 1-to-1 Coaching services. Contact us today to learn more and begin your path to enhanced performance and transformational growth.

Target Audience:
Individuals (Leaders & High Management Personnel)

Languages Offered:
English & Mandarin

Meeting

HRDF Corp Claimable Programs

At ETCT Consulting, our HRD Corp Claimable Programs are meticulously designed to enhance team cohesiveness and synergy through immersive offsite, outdoor, and overnight events. These programs are claimable under the Human Resource Development Corporation (HRD Corp), making them accessible and beneficial for organizations looking to invest in their teams’ development.

Key Features of Our HRD Corp Claimable Programs

Offsite, Outdoor & Overnight Events: Inspirational Locations; Engaging Outdoor Activities; Overnight Retreats

Focus on Team Synergy: Collaborative Tasks; Problem-Solving Exercises; Communication Drills

Building a Working Family: Trust-Building Activities; Shared Objectives; Social Interactions

Benefits of Our HRD Corp Claimable Programs

Enhanced Team Cohesiveness

Improved Communication among Team Members

Building trust within the team

Greater Synergy

Boosted Team Morale

Enhance your team’s cohesiveness and synergy with ETCT Consulting’s HRD Corp Claimable Programs. Contact us today to learn more and schedule your next team-building event!

Target Audience:
For SMEs

Languages Offered:
English, Mandarin & Bahasa Melayu

Indoor Team Cohesiveness Training with SV Logistic Group at Menara PJ8, Selangor

Business & Entrepreneurial Mindset Training with Portman College at Mines 2, Selangor

Communication Training with Top Deal Team (No.1 distributor of Celcom Telco) at Gopeng, Perak

If you have any questions about our services, would like to inquire about customized training programs, or wish to learn how we can support your organization’s success, please do not hesitate to contact us. We are here to assist you.